Maxeon Solar Technologies has issued a statement addressing the recent news by SunPower Corporation. The key points are:
- Commitment to quality: Maxeon reaffirms its dedication to providing top-tier solar panels and energy solutions.
- Warranty continuity: For SunPower systems using panels manufactured by Maxeon, the company will honor all existing warranty obligations.
- Product reliability: Maxeon highlights its panels’ exceptional quality, noting a remarkably low warranty return rate of just 0.005% over four decades.
- Support process: Customers with support needs should first contact their solar installer. If SAVKAT installed your system, work with us directly to help. Maxeon will collaborate with these installers to manage warranty coverage.
- Future registration: Maxeon plans to introduce a system for customers to register their panels, ensuring continued warranty coverage.
- Customer Appreciation: The company expresses gratitude to its customers for their role in advancing sustainable energy.
This statement aims to reassure SunPower system owners about the continuity of their warranty coverage despite SunPower’s financial challenges, emphasizing Maxeon’s commitment to customer support and product quality.