Maxeon’s Support for SunPower Customers – Deadline Information

Maxeon, an independent company that was formerly part of SunPower Corporation, is stepping up to support SunPower customers following SunPower Corporation’s bankruptcy proceedings. Here’s what SunPower customers need to know:

1. Warranty Support: Maxeon will provide warranty support for SunPower-branded solar panels that were manufactured by Maxeon.
2. Systems Installed Before August 5, 2024:
   
   • If your SunPower residential solar system was installed by an approved SunPower dealer or installer before August 5, 2024, you need to register your system via a form on Maxeon’s website by December 31, 2024.  Here is the link. https://maxeon.com/us/sunpower-warranty
3. Systems Installed On or After August 5, 2024:
   
   • If your system was installed by a Maxeon Preferred Partner on or after August 5, 2024, your installer will register the solar panel warranty with Maxeon, and you’ll receive a warranty certificate. No action is required on your part.
4. Support Process:
   
   • For any support issues, contact your solar installer first.
   • Maxeon will work with your installer to support any warranty coverage.
   • A new Maxeon warranty document will be available on their website.
5. Company Background:
   
   • Maxeon was originally part of SunPower Corporation but spun off as an independent company in 2020.
   • Maxeon continues to manufacture high-quality solar panels and solutions, maintaining the innovation legacy of SunPower.
6. Commitment:
   
   • Maxeon is committed to being a leading provider of high-quality solar panels and energy solutions.
   • They emphasize their nearly 40 years of solar energy leadership and low return rates for their products.

For SAVKAT Solar customers who were previously SunPower customers, this information ensures continuity of warranty support and clarifies the relationship between Maxeon and SunPower.